We promise to always protect your home.

We promise to make your priorities, our priorities.

We promise to give you peace of mind.

We promise to be there for you.

 

The results are in! Our clients have voted and said their favorite thing about us is that we actually call them back. It’s a small thing; but when communication is missing you, the customer, are left wondering if you were forgotten[…] Click Here to Read More.

 

 

No surprises.  Work was done professionally and quickly

August 15, 2018

Troy Eiker – New Roof in Bloomington IL

Concerns [before starting]: how long it would take to get on the schedule. Concerned that the 3 week wait would really be months. This was not the case. Carlson Exteriors was true to their word. Brad was very easy to work with, respectful and they cleaned up. Everything looks really good. Love the added touches of Velcro downspouts.  At this point, I would highly recommend Carlson Exteriors. Very happy with install. Waiting for rain to see if they function as good as they look.

September 14, 2018

Pam Roose – New Gutters in Decatur, IL

[Before working with you] I was concerned about what actually was wrong and the cost. The identification of the problem made sense and I was very please by how quick the problem was identified and how quickly it could be repaired. Service and quality of work for price was very reasonable.

August 23, 2017

Repeat Customer

Tom McCarthy – Roof Repair Bloomington IL

Even though Carlson has a sterling reputation and came recommended by the local distributor, I was aware that your company had never installed Royal Celect before.   We were more than a little worried that the product would present problems that the crew wouldn’t be able to address to our satisfaction.  Having dealt with several other contractors in the past, we were concerned that the crew would take off to work on “more important” projects and leave us at a stand still for days.  We were also concerned with our color choice and if it would be too dark or not dark enough.  You know just typical home owners second guessing themselves.

Brian (the siding foreman) is a perfectionist.  That did not surprise us but it definitely pleased us. I didn’t expect that kind of attention to detail.  We are very pleased with everyone that worked on our project. We didn’t expect it to take as long as it did and we also didn’t expect the crew to work on Saturdays either. It was a big project that they worked hard and steady on.  I understand that the crew was”going to school” and the classroom was at our house.  They did learn the intricacies of installing Royal Celect and they were good at it while learning.   As far as I am concerned it was above and beyond as they were (or appeared to be) eager to please and took care of things as they arose.
We chose Carlson for a number of reasons.  Price was not one of them.  Carlson was not the low bidder, however the bid was within an acceptable range..  What sold us was the great reputation, that you employ full time crews, you could handle the whole job under one company, you were local , there would always be someone (Lora) to answer phone during business hours and we had a contact person (Chris) if a problem arose that couldn’t be handled on the job site.  We never used the final two as everything went well from my perspective.  Those are the reasons you got the job.  The reasons we would recommend Carlson is highly professional crews, attention to detail, great work ethic and super results.
I had an opportunity to chat with most of the folks that were involved with the  tear off and installation process.  Everyone I talked to had nothing but glowing remarks and high praise about the  company and its organization.  One even said if there wasn’t a Carlson Exteriors he wouldn’t work in the siding business.  To my way of thinking that is right up there with providing a quality service.  An unhappy workforce rarely can produce optimal results.  It is obvious that Brian and Paul take great pride in their work.  This seems rather rare these days so we were especially delighted with Brian and Paul.
Thank you for a job well done.
August 6, 2017
David Hastings – Royal Celect Siding Replacement in Bloomington IL

I actually called you first because you do small jobs. Happy that there are no surprises after the estimate is given. I was surprised that it took a couple weeks longer to begin the work than you initially thought.   It was fine with us, so no complaints here! I have already given out your name more than once.  In one case they came to you because someone else had done a bad job and you guys were able to fix it.

Continue to recommend to anyone that needs outdoor house work!  Great job!!

September 14, 2018

Repeat Customer

Bernardo Bracero – Siding Repair in Bloomington