Carlson Exteriors only installs Unconditional Roofs with an iron-clad warranty as proof. No prorating, no loop holes, no fine print. Finally a warranty that was actually made for the customer!
The results are in! Our clients have voted and said their favorite thing about us is that we actually call them back. It’s a small thing; but when communication is missing you, the customer, are left wondering if you were forgotten[…] Click Here to Read More.
The following didn’t surprise me, but it did indeed please me. First, work ethic. The crews arrived on time or a few minutes early, they were friendly, they worked straight through stopping just for lunch break, they showed up to finish the job yesterday which, considering the weather others would have said it was too inclement, the crew kept the work site excruciatingly clean, and the project manager came out to check on their work. Second, they roofed the main house on Wednesday. Because of the forecast for rain on Thursday and Friday, they left the roof on the garage and back porch in place, rather than ripping everything off – which would have been easier but would leave me with a partially finished and tarped job for two days of rain. They returned on Saturday nice and early and were done by mid-afternoon. Finally, I appreciated the care they took when I told them that I had an elderly dog who needed the ramp off the back porch to get in and out of the house to go to the bathroom. Not only did they make sure that her ramp was always accessible, but when they saw her coming out into the yard, someone would alert the whole crew to make sure no one threw something off the roof and accidently hit her. Moreover, when they returned on Saturday, they even worked around a mallard duck who for some reason had decided to roost right next to my front steps – right in the middle of the work site. As she sat there on her eggs everyone worked around her. I have owned my house since 1998 so I have watched many roofing companies. None of them were as professional, skilled, and minimized disruption to the neighborhood. The work and vehicles were confined to my property and directly in front of my property. There was no loud radio music playing or inappropriate language. None of my neighbors were inconvenienced which was wonderful because not only are they my neighbors, but many of them are also colleagues on the faculty at ISU.
I have needed to re-roof for several years but, frankly, have dreaded the thought of having a work crew on my property and all the possible irritations it could cause. Had I known how professional crews such as yours could be, I wouldn’t have put it off. I drive up to my house now and just sit in the driveway. The roof is beautiful, the chimney is beautiful, and with the gutter covers, I know I am not going to be digging maple seeds out of my gutters. Worth every penny.
April 20, 2015
I was surprised at how nice the men were. Especially Joe.
September 21, 2017
As a homeowner, my husband and I have always been concerned about hiring contractors. We were mainly concerned with whether the price would be fair and whether the work would be of the highest quality. I was very surpised with the timeliness of the job. The contractors arrived EARLY which some people may mind, but I was very pleased. They informed me of what they were planning and how the work would proceed. I was also surprised by how quickly they finished and that they did not make a mess in my bathrrom (i.e.., the room where the skylight resides.). The estimate was accurate, the work was completed in a timely manner, and all the representatives were proffessional. We have had a few storms since the installation and we are confident that the work was done properly.
November 19, 2015
I greatly appreciate the speediness in getting the job done most of all. The fairevaluation of the job was important as well.
Thank you so much for your service
September 17, 2015
Yes but only because we hadnt heard of your company before and were working with you for the first time. However after meeting with your rep and checking into your company online we felt like you were the right company to go with. You were able to move quickly through each stage of the process from the bid, to ordering materials, and to getting us on the schedule. Each member of your company that we have worked with has been very helpful and professional. The roof looks good and already appears to be holding out the rain and snow. Definitely would give your name out to anyone we knew was looking for any exterior work. Once again it was a pleasure working with your company from the people in your organization to the competitive bid for the job!
April 16, 2018