I was surprised at how nice the men were. Especially Joe.
September 21, 2017
Testimonials
I had no concerns because you came highly recommended. I am pleased by how well the new shingles match the old. Men worked very steady and cleaned up well.
September 18, 2017
Jack Foley – Roof Repair in Normal IL
I was not familiar with the spray product. I asked your guys about the procedure and they spent time explaining how the process worked. They also showed me the equipment truck and how it worked. I was surprised how fast the project was completed. I was pleased from start to finish. The job estimator called me back promptly every time. The workers arrived at the scheduled time. No waste was left behind. They did a great job of protecting the site from overspray. I started off telling your three workers that the quality of this job is important to me. I plan on staying in this house for as long as possible. I asked that they do the best job they possibly can. All three were sincere in saying that they would. I believe that they did. Those guys did a great job and worked hard. I am very pleased with the experience.
September 12, 2017
Tom Kirk- Enviro Dri Moisture Barrier in Bloomington IL
We just want to thank everyone at Carlson’s again for making the exterior of our home beautiful!
With such a major change to the exterior of our home, we were concerned with the overall look of our new siding, front windows, gutters, and trim. Carlson’s had just replaced our roof and four sky lights the year prior and we wanted to make sure everything went together cohesively. Carlson Exteriors did an excellent job, and their attention to detail and use of quality materials was a welcome relief. When we came home to see the first section of the siding completed, we knew we had made the right decision!
The Carlson Exteriors staff was courteous and professional, and were quick to respond to any concerns we raised. On the few occasions where we noticed a detail that wasn’t quite to our liking, the crews were receptive and professional with our feedback, and made sure we were satisfied with all aspects before moving on. It was a relief to have a crew that took pride in their work, and also valued our total satisfaction as customers.
Thank you for doing an outstanding job! With the installation of new roofing, siding, gutters, and windows, it’s like we have a brand new home. Your commitment to quality and customer satisfaction was refreshing, and we would recommend Carlson’s to anyone looking to revitalize their home!
Sincerely,
Devin and Rob
September 13, 2017
Devin K- New Siding and New Roofing in Bloomington IL
Prompt service.
September 11, 2017
Larry Alferink – Leak Repair in Bloomington IL
Carlson recently replaced our roof, two skylights, and some old wood siding on a dormer. Our house looks incredible! They are an outstanding business with a quality team. The team of guys at our house were hardworking, respectful, and left everything spotless. Nick made the whole process so easy from start to finish. Carlson has my highest recommendation for anyone in need of exterior work!
September 8, 2017
Cara Johnson – Roof and Skylight Replacement in Morton, IL
You came recommended by a friend. Jason did a great job reaching out to me quickly. He set up inspection to fit my availability.
August 31, 2017
Adam Stalets – Fence install in Bloomington IL
[I had concerns] Not with your company personally but unfortunately the industry you are in does not have a very good reputation for being reliable. But everyone at your company does exactly what they say they are going to do and when they say they are going to do it! Your customer service is top notch. I told Nick that I wish you did interior work too.
August 23, 2017
Natalie Kerns – New Roof and minor siding repairs after Hail in Germantown Hills, IL
[Before working with you] I was concerned about what actually was wrong and the cost. The identification of the problem made sense and I was very please by how quick the problem was identified and how quickly it could be repaired. Service and quality of work for price was very reasonable.
August 23, 2017
Repeat Customer
Tom McCarthy – Roof Repair Bloomington IL
I was pleasantly surprised that you were able to come out and take a look at things and fix it as quickly as you were able to. My experiences in the past with home repairs haven’t always been good and often have had to wait a few days to a week to get repairs done or even to get them looked at. You guys came out the day after I called and got the repair done the following morning. I would recommend you and have told friends and family that have been looking for roof work to check you guys out as I had a great experience with you.
August 23, 2017
