Yes but only because we hadnt heard of your company before and were working with you for the first time. However after meeting with your rep and checking into your company online we felt like you were the right company to go with. You were able to move quickly through each stage of the process from the bid, to ordering materials, and to getting us on the schedule. Each member of your company that we have worked with has been very helpful and professional. The roof looks good and already appears to be holding out the rain and snow. Definitely would give your name out to anyone we knew was looking for any exterior work. Once again it was a pleasure working with your company from the people in your organization to the competitive bid for the job!

April 16, 2018

Don Aldridge – Roof Replacement in Bloomington

I did not have any concerns in hiring your firm to fix my siding. What surprised me was how fast you did the work at what I think is very reasonable cost.

April 16, 2018

Repeat Customer

Tim Legner – Siding Repair in Normal IL

I trusted you would do a quality job. Prompt turn around on the job.  I’m pleased with the job.  The match is probably as close as it can be.

April 4, 2018

Bobby Scott – Siding Repair in Normal IL


I am very satisfied with the work and i would definitely recommend Carlson.

April 4, 2018

Dingchao Z – Siding repair in Normal IL

I did not have any prior concerns with Carlson Exteriors before. You were recommended to me by a friend. I didn’t have any surprises. the young man who mate the estimate was polite and professional. he explained what needed to be done very well. The work product was good and I am very satisfied. I cannot name anything that could have been done better. The project was completed very quickly.

April 10, 2018

Don Woodward – Siding Fascia Repair in Normal, IL

I was pleasantly surprised by a couple of things. First, the ease of
getting a quote and the follow-through that was fast, efficient, and
all handled by email. When the technician arrived he rang bell to let
us know he was onsight and let us know when the work was completed.
All fast and professional. I would indeed recommend Carlson.

April 13, 2018

Bob Clapp – Siding Fascia Repair in Normal

I had the typical concerns of any home owner, which had nothing to do with your company. Those concerns were; will this be a company that does a quality job, will they be affordable, will they have good customer service, etc.  I was surprised with how quickly you guys responded to my inquiry and how quickly the job was finished after that point. I have been very pleased with the customer service that was provided. The gentlemen who met with me and inspected the roof was very friendly and professional and he explained his plan of approach plainly and simply without any displeasure. So far my roof has not been properly tested with a good string of rainy days so we will see how it holds up when that comes. I would certainly recommend your business to friends and co-workers based upon the aforementioned reasons, including but not limited to; speed of response, professionalism, customer courtesy, and affordable pricing.

April 13, 2018

Edaurdo Pimentel – Roof Repair Normal IL

Nick has been so friendly and helpful and the workers were very nice as well! I have already referred several people! As of now, we have no issues and are very happy with our experience and we love our new roof!

April 13, 2018

Amy Sauder – New Roof in Germantown Hills, IL

We had roof leaks and you had done work for us before. Good service – friendly help. We enjoy our relationship with Nick. Thanks for your service

March 20, 2018

Repeat Customer

Rolling Brook Condos – Roof Leak Repair in Bloomington, IL

I wasn’t sure how bad my roof was and when I would have the money to fix it. I was surprised at how quick you were to put me on your schedule and how fast you finished the work. You were pleasant and very patient with my questions. Your workers were kind and very polite. They did a thorough job of clean up.

March 18, 2018

Judith Reed- Roof Replacement Bloomington IL