Contractor Estimates: How To Gauge Professionalism

dark grey siding and shakes with white trim and dark roof, brown brick and white garage door, craftsman style columns

Estimates can be a true testament to a contractor’s professionalism and trustworthiness. Using the detailed estimate as a contract protects you (the homeowner) and protects the hired contractor. All prospective contractors should provide a detailed description of work to be completed; presented in a professional format – not handwritten on note paper or texted. This estimate should be very specific about what products are being used (including name brands) and what products might be reused (if applicable). After agreeing upon price, you should expect no surprise charges from the contractor. Below we examine why using an estimate as a contract, a legally binding agreement, protects everyone involved in a remodeling project, roof replacement, or even a small repair.

Example estimate
Example of a Professional Estimate

Detailed Job Description

I know this sounds obvious, but so many homeowners find themselves paying more because they assumed certain construction related tasks would be included. The estimate you receive should include any type of removal. For roof replacements where the contractor is tearing off the old shingles, the contractor should list that and how many layers of asphalt to get down to wooden deck. On new siding estimates, your contractor should list if they are taking off the existing siding, or just covering over the existing. If covering over existing, they should be specific in what measures are being taken. Are they fan folding over? If it’s over cedar siding, what will be done if certain areas of the cedar are rotted. You should expect brand names of products to be listed. When the work is being performed, you should make sure those brands are actually being used- if not, that will be a breech of contract. Unfortunately, there are many companies out there trying to cut corners by not using the brand-names they promise.

 

Clean up and Waste Responsibilities

Some construction companies expect homeowners to provide a dumpster. Personally, I think that’s rude and unprofessional. Make sure the estimate lists whose responsibility it is to clean up, order/pay for the dumpster, and any other type of debris removal.

Final Price

The estimate you are given should be the final number. No extra surprises! No hidden costs! By using your original estimate as a contract it ensures that the detailed work listed above will not include any additional fees. This protects the homeowners. It also protects the contractor by having the expected work detailed out. It states clearly what they intend to do and at what cost. If the homeowner adds anything to the scope of work along the way, the contractor can revise estimate to include the added work and clearly state the added cost.

 

Out of Scope Clauses

In construction, you can’t always tell what’s going on beneath the surface. Most contractors can looks for clues of rotting or mold lying beneath the surface but sometimes you can’t tell until it’s exposed. All estimates should include a proposed rate at replacing OSB or any type of underlayment.

Homeowner Responsibilities

If the homeowner has any responsibilities, it should also be clearly listed on the estimate. Some homeowners have siding panels on reserve in case they need a siding panel replaced. Just by supplying the material to repair panel of siding, that responsibility should be listed.

 

In summation, the estimate should clearly state anything “assumed” on both sides. Homeowners and Contractors should clearly understand what’s being expected of them and at what expense. This is the mark of a true professional contractor.

Do you want or need more tips in finding a trustworthy contractor? Click here 

 

 

Carlson Exteriors Named 2nd Roofer in State of Illinois

LP Smartside siding in Pewter with White trim and Black roof
CertainTeed names the Nations top 20 Roofers - Carlson Exteriors was 16th in the Nation and 2nd in State of Illinois
CertainTeed names the Nations top 20 Roofers – Carlson Exteriors was 16th in the Nation and 2nd in State of Illinois

In April, we happily received this letter stating that we were ranked the 16th roofer in the nation and the 2nd roofer in the State of Illinois in registering roof warranties. So many roofing companies out there promise warranties they cannot deliver. Carlson Exteriors is not one of those. For every roof we install, we register it in the homeowner’s name(s) with CertainTeed, a leading shingle manufacturer. We actually pay for this warranty but pass it on to our customers for free. Why? Because purchasing a roof with a solid warranties, no loop holes and no prorating, should be demanded from by homeowners.

Lets run through a hypothetical scenario:

Jan needs a new roof. Her neighbor Stan also needs a new roof. Both Jan and Stan call 3 roofers to compare estimates. Jan decides she wants to go with Carlson Exteriors because of the Sure Start Roof Warranty. Stan decided to go with Chuck in a Truck Roofing Company because they were the cheapest. Jan and Stan have similar roofs and are both getting CertainTeed Landmarks (shingle); Jan paid $10,000 and Stan paid $9,000. Jan gets the roof registered in her name with a certificate as proof. Stan gets the standard Limited Warranty on the shingles. In 11 years, both Jan and Stan realize that their shingles are curling on the edges like potato chips. The asphalt shingles are very brittle. The roof is failing not because of how the shingles were installed or because of any hailstorms; the shingles just malfunctioned. Roofers come out and say it will now cost $12,434 to replace the roof. Even though nothing has changed to the roof, inflation has raised the cost of the roof replacement. Jan’s annoyed but not worried because she has her 4-Star warranty. Stan is mad but knows he has some kind of warranty. Jan places a claim with CertainTeed, they issue her $12,434 to have the roof replaced. This includes the tear-off of the bad shingles, dumpster fees, permit fees, roofing labor, and new shingles. Jan is happy. Stan places a claim with CertainTeed, they explain that since he only has the Limited Warranty they cannot fully cover the roof replacement; they issue Stan $3,233. Stan is responsible for the other $9,201. Stan is mad that his “50 year shingle” only lasted him 11 years.

All of Carlson Exterior’s roof replacement customers are Jan. They get this 4-star Warranty register in their names. They don’t have to worry if their shingle will last 50 years, because if it doesn’t – CertainTeed will cover them.

certainteeds-shingle-warranty

unconditional-roof-warranty-example-certificate
Example Warranty Certificate of what every replacement roof customer of Carlson Exteriors receives

Metal Roof Accents

Brown Metal Accent Porch roof in Peoria, IL

 

Metal roof accents are perfect for the homeowner who loves the look of metal roofs but don’t have the budget for large scale roofs. Currently, roofing the front porches or entryways with a metal roof is a popular trend. It also satisfies aesthetic while keeping within the budget.

Carlson Exteriors offers 2 different styles in metal roofs – both are manufactured by Metal Sales.

Classic Rib

Classic rib is very similar to metal roofs commonly seen on barns. The ribs are consistent, without any defining ribs between roof panels

Classic Rib Panel for metal roof
Classic Rib Panel for metal roof

Image II

Image II has  a few different variations within this style. The standout feature it the defining ribs on the edge of each panel. The middle section of the panels are smoother than the Classic rib.

Image-II-Aluminum-NonStructural-Standing-Seam-Metal-Roof-Panel-Metal-Sales-

2017 Home Tranformations

2017 was the year of some monumental home transformations. Let’s re-cap a couple show stoppers!

A lucky home in Bloomington, IL went from real wood shakes on the roof to a maintenance- free synthetic wood shaker shingle. Along with the faux wood roof, they added in real copper flashings and window pans.

Before after bloomingotn il wood shake roof install.jpg

 

Next transformation goes to a county ranch. The homeowners wanted to freshen up the look by replacing real cedar siding with English Wedgewood Blue vinyl siding.

 

 

This lovely colonial style home wanted to be the talk of the street by going from a neutral color siding to a striking dark grey siding with contrasting white trim. They also traded the shutters for wider window casings; modernizing it slightly.

The new siding is a wrought iron dark grey with white trim
The new siding is a wrought iron dark grey with white trim
Celect side before and after
The new siding is a wrought iron dark grey with white trim

The last feature home from 2017 enriched their home by exchanging the discolored tan siding for a darker brown. The also traded in their shutters for window casings. The half moon windows on the side of the home were covered up.

IMG_0247
Before
Royal Celect chestnut 7" with willow trim in bloomingotn il.jpg
After

When Should You Replace Your Siding

Our crew just finished the Hasting's home. All new Royal Celect Siding in a bark brown color and 7 new windows

“If it’s not broke, don’t fix it.” This was a motto I heard growing up on the farm. As I got older, I realized this was many families’ motto too. Generally speaking, most of us still operate with this philosophy when it comes to large purchases. If our current siding is not broken, falling down, and in working condition why should I replace? Or when should I replace?

Cedar Siding seems to be the easiest to decide when it’s on it’s last leg. The cedar siding has rotted dramatically, wood peckers have bored holes all over, or you’ve just grown tired of all the maintenance that goes into cedar siding. All of these are valid reasons to replace wooden siding. But what about vinyl? Vinyl can stay intact for many years and require little to no maintenance to keep it looking great!

Siding can fade over the years. The darker parts are where other siding panels were overlapping
Siding can fade over the years. The darker parts are where other siding panels were overlapping

Extremely Faded Siding – Twenty years ago, vinyl siding was not as advanced in preserving color like it is now. Most sidings are rated to preserve color for as long as the panel is viable. Once the color is completely bleached out, your siding may also be extremely weak and brittle. It might not weather heavy storms and high winds like it did in it’s prime.

The faded siding might also make your home look less appealing. If you plan on selling your home in the near future, contemplate replacing your siding. A good-looking home and bring in more prospective buyers. On the other hand, if you plan on staying in your home years to come, replace that siding for yourself! You want to love your home and nothing beats that more than pulling into a driveway of a home you’re proud to call yours.

Fungus or algae growth on vinyl siding
Fungus or algae growth on vinyl siding

Fungus, Mold, and Algae on Your Siding – Vinyl siding is extremely low maintenance but occaisionally it needs a little powerwashing to clean off the dirt and debris build up. If this has been ignored for many years, fungus and algae can grow on the surface of your siding panels. While powerwashing can help lessen the mold it won’t always get rid of it. The failsafe way to get rid of the algae is to just replace your siding and start from scratch.

If Your Home Doesn’t Have Housewrap – Requiring a moisture barrier underneath the siding was only put into effect in the recent years. If your home was built before the 2000’s it may not have housewrap on it. Housewrap or a spray applied moisture barrier (like Enviro Dri) is crucial at keeping your home free from leaks and rot. In theory, your current siding can be re-used; but depending on how brittle your siding is it may break as it’s removed . It’s not a bad idea to change up your siding look, especially if you are tired of it, when you have housewrap installed.

Your Siding Has Been Discontinued – If your siding has been discontinued it can be difficult or impossible to find replacement panels for repairs. You may find yourself going with a similar color in another brand’s siding for small repairs but over time you quickly find yourself living in a mix-matched home. Any warranty claims are extremely difficult to gain traction. If the mother company of your siding is still around, you might get some response but it won’t be as much as you’d hoped or as much as you would be entitled for a non-discontinued line.

James Hardie Fiber cement siding and shakes in taupe and green seven inch reveal siding in peoria il
This lovely ranch home was re-sided with James Hardie Fiber Cement siding in custom colors.

You Hate The Color Or Style – Yes, you hate it. So forget the “If it’s not broke don’t fix it” motto. You should love your home. Your house should be a reflection of you and if the color or style isn’t you, replace it! You are allowed to change things up when you want to.

When Should You Replace Your Gutters?

Gutters aren’t a big item most homeowners keep an eye on. If gutters are mostly doing their job, homeowners usually ignore them. So how to you know if your gutters need replaced or just repaired? Below are a few situations where your gutters should be replaced.

leaf protection on tan house with white gutters
5″ White  Leaf Protection on home in Normal IL

After a roof replacement – The best rule of thumb is to replace your gutters right after your roof has been replaced. When your old gutters are removed all the seals are broken. It’s hard to reseal old gutters once that’s been broken. If you keep up with the pattern of replacing your gutters everytime your roof has been replaced, you should not have any problems with your gutters.

Large Quantity of Rust Spots or Holes – Sometimes this can be repaired by sealant or a new section of gutters. But if rust or holes are consistent on every run of gutter, replacing your gutters will be better a choice to spend money on.

Sagging gutters are caused from improper pitch on gutters.
Sagging gutters are caused from improper pitch on gutters.

Sagging or Bowed Out Gutters – Sagging and bowing is caused by improperly pitched gutters. Water begins to pool and be held at sections of gutters; without being able to drain out the gutter sags at the weight of water over time. Once a couple sections are sagging, it’s best just to replace your gutters and make sure all runs have proper pitch to allow for drainage.

Flooded Basement – What a nightmare! And an expensive nightmare if you have a furnished basement. If your gutters are old and just aren’t making the cut your basement can flood. When your gutters aren’t channeling water away from your home’s perimeter, all that water seeps into your basement. Over time this can cause foundation damages too!

Wrong Size Gutters This can be hard for the average homeowner to decipher, but any contractor should be able to stop by (at no charge) to verify if your home has the proper sized gutters. Most homes come with the standard 5” gutter; however, if your home has a really steep pitch the water flow can amplify and overwhelm the 5” gutter system. Click here to visit our other article on 5” vs 6” Gutters.

Free Guide On Finding Trustworthy Contractors

grand ranch style home with green siding, cream trim and stone accents

Big home projects are few and far between. Chances are you’ve never shopped for a new roof or replacement siding. Or if you have, it’s been a very long time since. It’s overwhelming because you know there are questions you should be asking but…. how do you know what those are?

The hardest thing as an employee of a construction company is seeing people in my community get taken advantage of by local contractors. I wish this wasn’t the case – but it happens. Snakes are in the grass everywhere. As much as we want to to perform work for everyone, we know we can’t win them all. So, even if you choose not to work with us, we still want you to pick a quality contractor.

That’s why we created a FREE guide to compare contractors. Yes, you heard me, F-R-E-E. This guide is filled with insider tips like this one:

Many people know to look up online to make sure their contractor has a physical address. You should also drive by that address to make sure it’s an office with office hours, and not the owner’s personal house.

Or this tip:

When hiring a roofing contractor make sure their roofing license actually belongs to them and not a contractor friend’s license they are borrowing.

Get yours by clicking and downloading here. No entrance fees.

contractor-standard-guide-front-outside-cover

Skylight Replacement After A Hail Storm

Two new Velux Skylights and new flashing installed in Bloomington IL

The past year, Central Illinois was filled with some very intense hail storms. Many homeowners that receive insurance money to replace hail damage find themselves asking, “My skylight doesn’t look damaged and isn’t leaking, should I still replace it?”

The answer is always “Yes!”

Here’s why: Your roof is somewhat built to accept and resist impact, your skylight isn’t. More specifically your skylight seals are not. While the seals might not be leaking it doesn’t mean they have not been compromised and might in the near future.

Velux, a leading manufacturer in the window and skylight industry, issued a letter on the topic. This letter can be used to persuade your insurance company to release the funds for replacement skylights after a hailstorm.

Velux letter about replacing skylights after a hail storm
Velux letter about replacing skylights after a hail storm

 

If you are curious about Velux Skylights and Sun Tunnels, Project Manager Nick Coyle talks about both in the below videos.

 

Click here to be taken to our Website page on Skylights and Sun Tunnels

Click here to request an estimate to replace Skylights.