Terms of Service

Last Updated: [6/1/2026]

Welcome to Carlson Exteriors.

These Terms of Service apply to your access to and use of the Carlson Exteriors website, including any pages, forms, content, tools, photos, videos, estimate requests, contact forms, and other online features made available through www.carlsonexteriors.com.

By accessing or using this website, you agree to these Terms of Service. If you do not agree with these Terms, please do not use this website.

For questions about these Terms, please contact Carlson Exteriors at 309-661-9001 or visit us at 109 E Northtown Rd, Normal, IL 61761.

1. Website Use

Carlson Exteriors provides this website to help homeowners learn about our exterior remodeling services, view project examples, request estimates, and contact our team.

You agree to use this website only for lawful purposes. You may not use this website in a way that could damage the site, interfere with another person’s use of the site, attempt to gain unauthorized access to any system, or misuse any forms, content, images, or information provided through the site.

2. Services Described on This Website

Carlson Exteriors provides exterior remodeling and home improvement services, which may include roofing, siding, gutters, garage doors, windows, doors, storm damage repairs, small exterior repairs, design services, EnviroDri, fencing, skylights, sun tunnels, and related services.

The information on this website is provided for general informational purposes. The exact services available for your home may depend on your location, project scope, product availability, existing home conditions, weather, permitting requirements, and other factors.

Nothing on this website creates a binding agreement for Carlson Exteriors to perform work unless and until both parties have agreed to a written proposal, estimate, work order, contract, or other project agreement.

3. Estimates and Project Information

Carlson Exteriors may offer free or no-hassle estimates through this website, by phone, or through other communication methods.

Any estimate, quote, pricing discussion, project timeline, product recommendation, or service recommendation is based on the information available at the time. Final pricing, scope, materials, scheduling, and project terms may change after an in-person inspection, additional measurements, product selection, discovery of hidden conditions, insurance review, code requirements, or other project-specific considerations.

Submitting a form or requesting an estimate does not guarantee that Carlson Exteriors will accept, schedule, or perform a project.

4. Project Agreements Control

If you hire Carlson Exteriors for a project, the terms of your signed proposal, contract, work order, invoice, warranty document, financing document, or other written project agreement will control the details of that project.

If there is a conflict between these website Terms and a signed project agreement, the signed project agreement will control for that specific project.

5. Product Information, Materials, and Availability

Carlson Exteriors may display or reference specific brands, colors, materials, styles, warranties, design tools, manufacturer resources, or product options on this website.

Product colors, textures, dimensions, availability, and performance details may vary by manufacturer, screen display, lighting, installation conditions, and supply availability. Carlson Exteriors does not guarantee that every product, color, brand, or option shown on the website will be available for every project.

Manufacturer warranties, product specifications, and care instructions are controlled by the applicable manufacturer and may change without notice.

6. Website Content

All content on this website, including text, photos, videos, graphics, logos, service descriptions, project examples, blog posts, and other materials, is owned by Carlson Exteriors or used with permission unless otherwise stated.

You may view and use the website for personal, non-commercial purposes. You may not copy, reproduce, publish, modify, distribute, sell, or use website content for commercial purposes without prior written permission from Carlson Exteriors.

7. Project Photos and Examples

Photos, videos, renderings, testimonials, maps, and project examples shown on this website are provided to help visitors understand the type of work Carlson Exteriors performs.

Past projects do not guarantee identical results for future projects. Every home is different, and project outcomes may vary based on materials, structure, budget, existing conditions, design choices, weather, and other factors.

8. User Submissions

If you submit information through this website, including your name, address, phone number, email address, project details, photos, comments, or other information, you agree that the information you provide is accurate to the best of your knowledge.

You authorize Carlson Exteriors to use the information you submit to respond to your inquiry, evaluate your project, provide an estimate, schedule appointments, communicate with you, and provide related customer service.

Please do not submit confidential, sensitive, or unnecessary personal information through website forms.

9. Third-Party Links and Tools

This website may include links to third-party websites, tools, maps, design platforms, social media pages, manufacturer websites, financing resources, or other outside services.

Carlson Exteriors does not control third-party websites or tools and is not responsible for their content, accuracy, security, privacy practices, availability, or terms of use. Visiting or using any third-party website is at your own discretion.

10. No Professional Advice

The content on this website is for general educational and informational purposes only. It is not a substitute for an in-person inspection, professional evaluation, written estimate, engineering review, insurance determination, building code review, or legal advice.

Homeowners should contact Carlson Exteriors directly to discuss their specific project needs.

11. Warranties

Any warranties that apply to a Carlson Exteriors project will be described in the applicable written project agreement, manufacturer warranty, or other warranty documentation provided for that project.

Except as specifically stated in a written agreement, Carlson Exteriors does not make any warranty through this website regarding project outcomes, product performance, installation results, availability, timing, or fitness for a particular purpose.

12. Website Availability

Carlson Exteriors may update, change, suspend, or discontinue any part of this website at any time without notice.

We do our best to keep website information accurate and current, but we do not guarantee that the website will always be available, error-free, complete, or up to date.

13. Limitation of Liability

To the fullest extent permitted by law, Carlson Exteriors will not be liable for any damages arising from your use of, or inability to use, this website or any third-party site linked from this website.

This includes, but is not limited to, damages related to website errors, interruptions, outdated information, third-party tools, unauthorized access, or reliance on website content.

Nothing in these Terms is intended to limit any rights or remedies that cannot be limited under applicable law.

14. Indemnification

You agree to hold Carlson Exteriors harmless from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of this website, violation of these Terms, submission of inaccurate information, or violation of any law or third-party right.

15. Privacy

Your use of this website may involve submitting personal information, such as your name, contact information, address, and project details.

Carlson Exteriors may use submitted information to respond to inquiries, provide estimates, communicate with customers, and support business operations. If Carlson Exteriors maintains a separate Privacy Policy, that Privacy Policy will also apply to your use of the website.

16. Changes to These Terms

Carlson Exteriors may update these Terms of Service from time to time. When changes are made, the “Last Updated” date at the top of this page may be revised.

Your continued use of the website after updated Terms are posted means you accept the revised Terms.

17. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

Any dispute related to these Terms or your use of this website shall be handled in the appropriate courts located in Illinois, unless otherwise required by law or agreed to in a separate written contract.

18. Contact Carlson Exteriors

If you have questions about these Terms of Service or would like to contact Carlson Exteriors, please reach out:

Carlson Exteriors
109 E Northtown Rd
Normal, IL 61761
Phone: 309-661-9001
Website: www.carlsonexteriors.com