No surprises. I expected high quality and efficient workers and workmanship, and it appears that is exactly what we received. We also appreciated the prompt and helpful responses from the office staff and project coordinator, particularly as our work spanned several work crews/specialties. We were promised the garage door would go in a week or so prior to when it was actually installed. We were alerted a working day or two ahead of time that the door had been ordered, but had not come in yet to be in time for the initial scheduled appointment. So we rescheduled. Not sure anyone can anticipate this kind of thing, but it was handled very reasonably. Yes, I have been very satisfied to date with Carlson’s employees, work, service, and communications. Josh Stone was particularly skilled and helpful with his work on the gutter crew at our home.