I had no concerns prior to beginning the work. I first called my State Farm Insurance Agent to see if they had any recommended roofing contractors. I was told that although State Farm has a formal list of Body Shop and Glass repair folks, they do not on home repairs. However, they do keep a local list of roofing folks that they have worked with in the past and that their policy holders had provided good feedback. I had also checked the internet and found that Carson had the best comments to satisfaction and would recommend to friends and family. I was surprised at how quickly our problem was resolved. In my mind, based on the current weather conditions, I assumed that I would be looking at a couple of weeks before the work might be scheduled. I have always been weary of Internet reviews for any particular company as some may be “fake”. Not so in the case of Carlson. I am pleased that all of the comments about the great service and satisfied customers shown on the Internet reviews are true. Carlson did a great job for me! As you know, I only had a small roof repair completed. The total process from my initial phone call, the estimation visit and repair was only a short 3 days. I don’t know how you could improve on this. It was great! Based on my initial experience with Carlson, I would HIGHLY recommend you company to my friends, family, or anyone needing quality work done on their home. Once my budget is set, I plan to have Carlson return in August 2020 to replace the roof on my home. Everyone that I have interacted with during the repair process for my home have been friendly, professional and dedicated to quality service and customer satisfaction.
May 8, 2019