When it comes to exterior storm repairs, it’s important to be able to distinguish between legitimate contractors and storm chasers. Storm chasers are contractors who follow severe weather events, such as storms or tornadoes, and often prey on vulnerable homeowners by offering quick repairs at inflated prices or performing subpar work. Here are some tips to help you spot the difference:
- Research and credentials: Legitimate contractors will have a professional website, a physical address, and a valid license or certification. Look for contractors who are members of reputable trade associations and have positive reviews or references from previous customers.
- Local reputation: Storm chasers typically move from one area to another, following storms. In contrast, legitimate contractors are established in a specific local area and have a reputation to uphold. Ask around in your community for recommendations and feedback on contractors’ work.
- Insurance coverage: A reputable contractor will have liability insurance and workers’ compensation coverage. Ask for proof of insurance and verify its validity with the insurance company. This protects you from liability in case of accidents or property damage during the repair process.
- Written estimates and contracts: Legitimate contractors will provide written estimates detailing the scope of work, materials to be used, and associated costs. They will also provide a contract that outlines the terms and conditions of the project. Review these documents carefully and ask for clarification on anything that is unclear.
- Payment terms: Be cautious of contractors who demand large upfront payments or only accept cash. Legitimate contractors usually request a reasonable down payment and provide a payment schedule based on project milestones. Never pay the full amount until the work is completed to your satisfaction.
- Warranty and guarantees: Reputable contractors offer warranties on their workmanship and the materials used. Ask about their warranty policies and ensure they provide you with written documentation.
- Door-to-door solicitation: Be wary of contractors who show up at your door unsolicited, especially after a storm. Legitimate contractors rely on referrals and their reputation, rather than actively seeking out customers in distressed situations.
- Quality of work: Request to see examples of the contractor’s previous work or ask for references. Legitimate contractors take pride in their craftsmanship and will be happy to provide evidence of their skills.
- Permits and compliance: Check whether the contractor obtains the necessary permits for the work. Legitimate contractors will adhere to local building codes and regulations.
- Trust your instincts: If something feels off or if a contractor is pressuring you to make a quick decision, it’s best to err on the side of caution and seek other options.
Remember to take your time, gather multiple quotes, and compare contractors before making a decision. Making an informed choice will help ensure you hire a legitimate contractor who can complete your storm repairs effectively and professionally.