Everyone we dealt with was professional and helpful. This began with Caleb and extended to office staff and people doing the work. Carlson installed a new front door for us in February. Caleb and one of the office persons were both courteous to work with in making selections, even allowing us to look at doors from the distributor in East Peoria. I appreciate the person in the office giving her honest opinions about colors, styles, and having the door painted at the factory. She was patient with our questions while we made decisions and made good suggestions over a period of a couple of months.
The guys who came to install the door were knowledgeable, skilled, and very nice. They kept the work area clean, kept us informed about what they were doing and when they were coming and going, and did a good quality job on the installation. Rick came both days. In addition to the new door, he did some much needed caulking around a couple of large overhead windows, to some keystones in the brick, and to fairly large gaps over each of our two garage doors. He made sure everything was done right. Great guys.
Carlson Exteriors is reliable, professional, and does good quality work. We would highly recommend Carlson Exteriors to other people. We are fortunate to have this company in our community.
We appreciate Caleb’s staying with this job. It took us quite a while to make decisions about which door to buy. He was also kind enough to give us some recommendations for contractors for work being done to the interior of the home. It was good to work with him, he is calm, knowledgeable, and helpful. We appreciate his efforts.
Our house looks good with this new door.
Thank you very much.
February 21, 2023