David Schaeffer – Roof Leak Repair

I was concerned if you would show up on time and be able to solve the problem with the leaking. I was very impressed with your customer service. You answered the phone, Nick called me back the same day to set up a time for an estimate, and he showed up right when he said he would. I have no complaints with the work done or the customer service. In fact, everything was done wonderfully. The only comment I could make is it would be nice to be able to make a credit card payment without a transaction fee. But I realize some businesses have a cost involved when customers make a credit card payment. So many other contractors never returned my call, and the one that did gave me an estimate to do 10 times as much work for 10 times the amount of your estimate. You guys were honest, and did not make a mountain out of a mole hill. I was very impressed with your customer service. Also, the workers showed up on time and worked quickly. They also clearly explained to me what they saw and how they fixed the issue. I even had mentioned a small issue with the gutter after Nick’s estimate, and the workers fixed the gutter issue for no extra cost. You guys are awesome!