I didn’t have any concerns.  I had researched and found that many customers had reported that Carlson’s does a great job.  The communication surprised me.  Every step of the way, I knew everything that was going to happen and when it would happen.  There were a couple of delays, but I was told immediately and the delay was only a day.  Things happen, like the weather, that are outside of your control.  I appreciated being notified of the change. I honestly can’t think of anything.  From the initial meeting with Nick, to the communications with the office, and the work the guys did, it was perfect.  I was treated with respect all along the way. I would definitely recommend Carlson Exteriors.  As I stated above, every interaction with anyone at Carlson Exteriors was a positive experience.  I was very satisfied with the whole process.  Next year when I’m ready to replace my windows, I will be calling Carlson Exteriors. Your customer service is incredible from the people in the office to those who come and do the work.

November 11, 2019