I didn’t have any concerns. I had researched and found that many customers had reported that Carlson’s does a great job. The communication surprised me. Every step of the way, I knew everything that was going to happen and when it would happen. There were a couple of delays, but I was told immediately and the delay was only a day. Things happen, like the weather, that are outside of your control. I appreciated being notified of the change. I honestly can’t think of anything. From the initial meeting with Nick, to the communications with the office, and the work the guys did, it was perfect. I was treated with respect all along the way. I would definitely recommend Carlson Exteriors. As I stated above, every interaction with anyone at Carlson Exteriors was a positive experience. I was very satisfied with the whole process. Next year when I’m ready to replace my windows, I will be calling Carlson Exteriors. Your customer service is incredible from the people in the office to those who come and do the work.
November 11, 2019