I wasn’t sure how quickly you would be able to get to us. Winter was coming and I wanted our siding fixed before it got too bad. Caleb assured me we could make it work. I don’t think anything really surprised me, except I do think that your people were more professional than some workers we’ve had on previous home jobs. That was a nice surprise! I was very happy with how quickly Johnny worked and what a nice job he did. He had to remove and then attach siding around our cable wires, and he found a way to make it work, plus the siding and trim looked as good as new (better than the way it was before, actually) when he was done. I know putting second-floor shutters on in cold and wind can’t be easy, but he just did it and did it well without complaints. He also went the extra mile moving the screens and extra siding into the garage so I didn’t have to. Everybody we spoke to (whoever was on the phone when I called for information, plus Caleb who came out and Johnny who did the work) was very professional and easy to work with in terms of explanations, answering questions, doing what they said when they said, and in general, making sure everything went smoothly and without hassles for us. Everything about the experience was seamless for us.
December 4, 2018